Here are just some of the words of thanks we have received from genuinely satisfied customers over the past couple of years. There are plenty more where these came from:

Cheers for the friendly and helpful service when I visited today. Colour is perfect, cistern fitted, family happy, me happy and cheaper than expected!! It was worth the trip from Norwich as it enabled me to consider other items and ensure a good colour match. Your communications were excellent and I felt that I as the customer was important! Keep up the good work. Andy

Many thanks for the toilet seat, looks superb and feels even better! G.D.Dunn
The plumber has just fitted your taps and they work like a dream. Thank you very much for your efforts. They took away the fear of having to replace a bathroom which suited us well because of a dripping tap! Thank you again Regards Bill Dodd
May I take this opportunity to thank you for the first class service and the attention to detail regarding my recent request for replacement items to match part of our now discontinued bathroom suite. Having received no satisfaction and help from the original manufacturer, you were able to supply and match superbly to the original damaged item. Your email help and pictures including measurements provided a superb service that was second to none. Thank you once again for your personal assistance in this matter. Kind regards Mr B.Browne
Thank you, thank you, thank you. The toilet seat arrived this morning and my husband has just fitted it. It is perfect. Isn't it sad when you can get so excited over a toilet seat!!!! Once again thank you. Best wishes Kathy
Basin recieved and A OK. Really appreciate the speady and efficient service. Packaging was brilliant. Cheers R.Clifton
Have just fitted the Sanitana Grecia toilet seat we recently purchased and it is perfect. With appreciation and many thanks for your help, E.Donohoe
Thank you for your excellent service. I received my replacement bathroom basin the day after I ordered it. Beautifully packaged. I will recommend you to my friends. C.Condie Cambridgeshire
The cistern you supplied this week as a replacement for the "Astura" original in Wild Rose has now been fitted with the good results you envisaged; it is an excellent colour match. Many thanks for your efforts. F.H.Fearn Watford
Thanks for your help. Basin right colour and IT FITS!!!! Thanks again, C.Brain.
I sent an enquiry about a replacement for my QUALITAS look-alike toilet last week and am just writing to say THANK YOU! It's not easy finding a replacement for out of production items especially when the item is virtually built into the bathroom. As well as getting the right colour match (there are as many shades of white as there are of black!) there is always the problem of toilet outlet height as well as distance from the wall and matching to the cistern. Without your wide range of out of production bathroomware I would have had to rip out a toilet, cistern, concealed pipework and tiling, as well as probably a perfectly useful basin and pedestal. It all happened remarkably quickly, and within the space of one day. I sent in my enquiry, then sent a photo to back it up, and within 4 hours I had a reply! The icing on the cake was that I could pick it up the very next day - PROBLEM SORTED! I probably saved myself a lot of time and effort, and more importantly - money. So once again a big thank you to the people at Miscellanea, please add me to your list of satisfied customers. Yours Gratefully, D.Goodall Southsea
I have been meaning to write to you.... The pan and cisterns look great!!! I have only seen the primrose one so far but am assured that they both look fantastic. Thank you for all your efforts. Best wishes, Rebecca London
Just a quick note to say "Thank you" for the prompt and efficient supply of the vanity basin. We described an Armitage Shanks, Avocado green, ceramic, two tap-holed basin. What you supplied fitted our requirements exactly. It arrived the following day, Friday, as promised. I fitted it on the Saturday, as guests were coming on the Sunday. I thought I would drop this note as I was extremely pleased with "the job". Thank you. Cheers G.Hooper
As you may remember, I ordered a toilet seat (Selles) in July. You asked me to report if and when I received the seat. This e-mail is to inform you the seat was received last saturday. Thanks to you, I have got the seat we wanted. The seat arrived undamaged. You had done an excellent job in packing, and the colour was right. So thank you very much for VERY GOOD service. Best regards Rune Nesttun, NORWAY
My seat has arrived-packed beautifully! And is now in situ bringing my bathroom back to its former glory! I am absolutely thrilled as never thought for an instance we could find a replacement! You are doing an invaluable service to the nation. Very kind regards Carol Scarborough
Many thanks for your speedy response to my request yesterday. The replacement cistern lid arrived safely and is a perfect match.The bathroom has been restord to its former glory. Kind Regards, J.Hodierne
I purchased the cistern lid in whisper grey for the spring bathroom from yourselves, just an e-mail to let you know the item arrived in perfect condition and fits perfectly. Thanks for all your help. L.Urquhart
Many thanks for the great service. The shower tray arrived yesterday, just as you said that it would. Right colour (Whisper Grey), right size and in perfect condition. Thanks again for a fantastic service. D.Fuller
Just thought I'd let you know I had my new sink fitted today! Looks, erm, new!!! Many thanks for keeping it for me. Excellent service provided. Efficient. Reliable. Trustworthy. Very helpful and accommodating. Lorraine
Quality service, able to track down an exact match for my broken cistern lid. Delivered to my door, a perfect match and a lot cheaper than an entire bathroom suite. Good job well done. Allan East Kilbride
Thanks for everything - all is well and the service excellent. Really pleased and will recommend you to others - if the same predicament arises. Sheila Fyfe
We are happy to report that, thanks to your expert guidance and assistance, the replacement cistern supplied fitted exactly and, to coin a phrase, "We are flushed with success"! Once again, thank you Mr.& Mrs.Mychael Surrey

A short e-mail to thank you very much for sending the bits and pieces I ordered for my bathroom so promptly. My husband has fitted them all and the bathroom now looks more or less as it did when fitted some 21 years ago. I am very impressed and would not hesitate to recommend your company in the future. Many thanks once again. Kind regards Laura Sakstein
Thankyou very much for very courteous and helpful attention in searching out our "aqua" toilet seat. We are delighted to confirm that the colour matches the bathroom perfectly, and the seat fits well. We have already recommended your company to several friends and family. All much appreciated. Sincerely Michael Davies and Annie
I send you this note to say that the order you dispatched to us yesterday was delivered here today. I have since unpacked the toilet pan and cistern and all appears to be complete, and the Pampas colour is spot on. Thank you again for your service. Yours John Stevenson
Just wanted to send you a quick e-mail to say thank you for all your assistance regarding the bath panel (Whisper Grey). It was delivered on Friday, as promised, and my husband fitted it without any problems. It matches perfectly and the design of it gives off a "revamped" look. We are now going to freshen up the rest of the bathroom so it all looks a bit "newer". Thanks again and if I hear of people needing coloured items for their bathroom, I will be sure to recommend you. Teresa Bain Dundee, Scotland
This is just to let you know that the parcel containing the (Qualcast Versailles) cistern lid arrived safe and sound on Wednesday. Thanks for helping out, I thought that I would not be able to find a replacement for the broken piece so I'm really pleased. kind regards Sue Norwich, Norfolk
Just a quick note to say the seat arrived safely and fits a treat, looks so much better. Delighted to save a penny on another's price and will make no jokes about spending it - you must have heard them all. A pleasure to deal with a small family company with a sense of humour. Happy to recommend to others. Nick Harrogate, North Yorks
As I told you on the telephone, I have been delighted with the service I have had from you. The replacement toilet and cistern are a perfect match for the rest of the suite. We were most impressed with the packing they arrived in. Many thanks for your help and attention. Alan Blakemore Burry Port, Carmarthenshire
We collected the toilet seat on Saturday after much help on your part. We would just like to say how nice it was (for a change!) to deal with a company who actually provided service to its customers. Thank you very much indeed for all of your help. Kind regards. Marian Phillips Cranleigh, Surrey
We opened the parcel up this evening (Sun King cistern). Many thanks for packing it so carefully. Nothing was damaged, the colour fit is perfect, and our plumber will be fitting it tomorrow morning. Many thanks indeed for your very efficient service. John Balfron, Stirlingshire
Basin arrived today. Excellent colour match friendly service. Thanks again. Regards Eileen North Yorkshire
Just a note to say thanks very much for the great service. The toilet fitted straight in. Never thought we would find a replacement loo without changing the whole suite. Thanks very much again for your patience and great service... Regards.. Peter Robinson Cumbria
Parts arrived in good time and have been fitted. I am very pleased to say that the Armitage is now back in rude health, dispatching any potential log-jams with new found aplomb (aplumb?) and looking forward to another 60 years of hard flushing. Both the plumber and I are at a total loss to understand how the air extractor bomb makes the thing work but it does. Many thanks for your advice and help Regards, M.Mckenna West Yorkshire
Thank you for my Avocado toilet seat which I received today and have just fitted. It is exactly as I required, so this is to thank you for your excellent service and goods, I shall recommend you and use you again should my needs be. J.Brewer Gloucester
Just to let you know that the close-coupled washdown pan (pampas) which you despatched yesterday has arrived safely, and is being fitted even as we speak! I'm very grateful for your prompt attention to this, and am most impressed with the service you offer. Many thanks Regards, C.M.Barr Penrith Cumbria
Basin arrived safely and is now fitted. Perfect colour, perfect fit. Thanks again for the trouble you took in getting this for us. Best wishes Mr.& Mrs.Gregg Londonderry Northern Ireland
Many thanks Sam. The seat has arrived beautifully packed and is now installed - even tried and tested! Good colour match and perfect fit. P.Hewitt
Sorry i didn't email earlier - it's taken me this long to unwrap my loo seat! (no chance of that getting damaged in the post lol) Thank you for your help, it is an exact fit (to the toilet that is - not my posterior!) Regards Barbara
Thanks for sending out the Pampas cistern. It arrived earlier today, I have unpacked it and all is fine. It's being fitted on Monday. Thanks so much for your assistance, what a great service! Kate Johnstone
The toilet seat arrived yesterday (Monday) undamaged. The colour match is perfect. Thanks for all you assistance, it was a pleasure doing business with you. Yours sincerely G.Pozzi
Just to let you know that the Wild Sage, Duccio toilet seat arrived today (very well packed if you don't mind me saying so)! I've never been so pleased to see a toilet seat - and you were right, it is identical. Thanks to you and the team. B.McAllister & Family
The cistern lid arrived yesterday, and it is a perfect match. Thank you. I have been very impressed with the service I received. Am hoping not to break any more bathroom fittings, but will recommend you to our landlord! Thanks again D.Parnell
The 2 items arrived on Tuesday as promised, this is just to say thanks for the prompt and efficient service from you guys. The colours are spot on and have helped me revive 2 bathrooms at minimal expense. Once again many thanks and will willingly recommend you to anybody. Kind regards P.Maddison
I would just like to say thankyou very much for your help in solving my toilet seat problem, you were the only company that could and I have recommended you to all of my friends if they require any bathroom parts, fantastic service and fast and friendly. D.Orchard Gosport, Hants
Just a very big thank you for your help on my cistern. Never had such service and it was all up and flowing the next day. How wonderful was that. Will certainly recommend your company to anyone. I am so grateful. Yours, Greta Stranks
Colour sample arrived most efficiently on Saturday, and as you will see from the sample I sent you, it is an exact match, so without further ado, I phoned and spoke to your colleague, ordered the lid, and I understand it will arrive with us tomorrow! A lot cheaper than a new bathroom suite, with which there is nothing wrong apart from this! Many thanks for your excellent service A.Rooney
The basin arrived safe and well this morning, it's spot on ! Thanks again for your time and trouble, I'd recommend your company to anyone ! Cheers V.Garside
Many thanks for the toilet seat, it fits perfectly, the colour is great. Much cheaper than a new bathroom suite! Once again thank you so much. A.Ballantine
Just to say that the turquoise vanity basin arrived safe and sound. It is a perfect match and looks like a near perfect fit too! Many thanks Freddie
Thank you to for speedily and miraculously finding a new cistern in the right colour. Being pregnant and having to use the loo several times a night was bad enough, then we noticed a constant drip and a large crack down the back of the cistern, (at this point can I advise you not to try to silicon seal any cistern cracks!). We decided to turn off the water to the toilet so that the floor didn't get damaged and use buckets to flush, not easy when you're up 3 or 4 times a night! We had also decided that we were going to sell the house, which of course you can't really do with a leaking loo. Alas the corner bath suite, in very good nick apart from the dripping cistern, is a lovely shade of what I thought was champagne and finding anything but white was impossible. Finding a wonderful shade chart on revealed that "champagne" has a variety of shades and after making an e-mail enquiry with a picture attachment, was amazed when several pieces of ceramic came through the post the next day. A perfect match was found and a quick phone call had the team out hunting down a cistern that was not only the right colour but had the couplings in the right place. A couple of days later the cistern (with fittings inside) were delivered by courier to my place of choice (work). Very quickly it was installed and the flush activated much to our relief. The house sold very quickly and no-one has even noticed that the cistern is a slightly different shape. I can only thank Brokenbog for helping out when we needed them most and keep recommending them to anyone with a slightly weird colour bathroom suite. Mrs.C.Leckie Glasgow